Lottery scams are designed to steal money from victims by convincing them they have won a large cash prize and then charging them in some fashion in order to retrieve this fake prize. These scams can be simple enough to stop and ignore if you know what to look out for, which we have detailed below.

Number One Rule: You cannot win a Loto Santiago prize if you have not bought an entry. Anybody that says you have won a prize when you have not entered is trying to scam you.

If you ever have any doubt about whether you are being scammed or not, please contact us.

Avoiding Scams

Lottery scams are effective as they convince people they have won a large amount of money, when in actual fact all that is going to happen is the victim will spend money trying to get their hands on a prize that never existed in the first place. Use the general steps below to avoid being scammed:

How to Spot a Scam

When you know what to look for in a lottery scam it becomes very obvious when you are being targeted. Check out the points below which highlight some common things scammers will do:

Types of Scam

There are various different ways in which you will be contacted about a potential scam. We have highlighted the most common ones below


These are the most common form of scam which usually involve someone pretending to be from Loto Santiago claiming you have won a prize or the jackpot. Typically, the prizes mentioned are different to those of the actual prizes, which you can find on the official prizes page here.

These emails will typically ask you to provide personal or financial information or even follow a link to a website. These links often send you to malicious websites designed to infect your computer or steal your information, so we do not recommend you click a link from a suspicious email and instead check this site yourself instead.

Some fraudulent emails also appear to come from an official email address when actually they are not. If you double click on the email address the message was received from, it will show the senders full address which likely differs from the original one shown.

Other signs include:


If you receive a phone call or message saying you have been chosen at random then this is a scam. We will only contact you via phone if you have won the jackpot and we have already arranged to call you. Other signs are:


If you receive a postal letter saying you have won a lottery prize then it will almost certainly be a scam. Loto Santiago will never send you a piece of post if it has your email address, and neither will any other lottery draw. Other signs include:

What to do if you are the target of a scam

Follow the below steps if you think you are subject to a lottery scam:

If you have already given information to the scammers or sent them money, then the first thing to do is to call your bank and explain to them what has happened. They will be able to help you take steps in order to lock your bank account down.